Who “we” are:
In this policy, “we” means:
Collaborative Insurance Services*;
Your credit union; or
Your credit union service organization (“CUSO”).
We provide insurance
services to credit union members.
WHAT THIS IS:
This disclosure is
union CUSO may contract with Collaborative Insurance Services to provide
you insurance services. We are combining this disclosure because our
policies are similar; you might be a member/client of more than one of
us; and, if you opt out, your opt-out will affect each of us.
In this policy, we
will tell you (among other things):
Where we get information about you (our sources);
whom we might share any of that information, and why;
you can do if you don’t want us to share certain information about you;
we do to protect the information we have about you from unintended
This policy applies
to our consumer members/clients who have continuing relationships with
one or more of us.
You have a
continuing relationship with Collaborative Insurance Services if you use
our insurance services, meaning, for example, if you purchase an
means “nonpublic personal
information,” which is a technical term that generally means information
that can identify you; that is not available publicly; and that we
collect in connection with providing a financial product or service to
you. We will use the word “information” in this brochure to mean
“nonpublic personal information.”
is a company one of us owns, a
company that owns one of us, or a company that is owned or controlled by
a company that owns one of us.
includes a person who is not
employed by one of us, or a company that is not an affiliate.
means a choice you make to prevent us from sharing information about you
If you have a joint
policy with us, you should share this notice with the persons who share
your policy. They may not get a separate notice. You may only get one
of these disclosures, no matter how many of us you have a policy with,
and no matter how many policies you might have. (The number of such
disclosures might depend on how our computer sorts information we have
Each of us collects
information about our members/clients from the following sources:
Information you might provide on applications and other forms;
Information about transactions one of us might conduct for you;
Information about transactions you might conduct through an affiliate;
Information about your transactions with nonaffiliated third parties;
Information we receive as a result of verifying member/client
Information about you from a consumer reporting agency.
CONFIDENTIALITY, SECURITY, AND INTEGRITY OF YOUR INFORMATION:
Each of us restricts
access to information about you to those employees who need to know that
information to provide products or services to you. Each of us
maintains physical, electronic, and procedural safeguards to guard your
DISCLOSE ABOUT YOU BETWEEN US:
We may share the
following types of information about you with Collaborative Insurance
Services, your credit union, or your credit union CUSO (affiliates)
derived from the transactions any (or all) of us conducts on your
behalf: name, address, policy activity, types of policies, policy
history, parties to the policy, phone number, and age. Federal law
allows us to share information derived from the transactions we do for
you with each other. You do not have a right to opt out of the sharing
of this information.
We share between us
the following information, derived from applications and other forms
submitted by members/clients, such as assets and income.
Members/clients of each entity can opt out of the sharing of this
information listed immediately above (taken from applications and other
forms). The instructions for and the effect of an opt out are below.
We share the
information listed above between us so our members/clients can be aware
of all the financial products that we offer through all our entities.
We may disclose the
following information to other financial service providers or insurance
companies with whom we have joint marketing agreements:
Information from applications and other forms, such as name, address,
social security number, and policy information.
We do not share
information about members/clients located in Alabama, Alaska,
California, Idaho, North Dakota and Vermont for joint marketing
purposes. We do not share information derived from deposit accounts
about members/clients located in Massachusetts, Mississippi and New
We provide this
information for joint marketing purposes to financial service providers
and insurance companies.
We may disclose
information about you pursuant to joint marketing agreements so we can
provide you with information about additional products and services that
we might not be able to offer you ourselves but which we can offer you
together with others.
INFORMATION AND OTHER PARTIES:
We will not disclose
information about you to anyone except as disclosed in this policy or as
permitted by law.
ABOUT FORMER MEMBERS/CLIENTS:
We have the same
policy about disclosing information about former members/clients as we
do about current members/clients.
YOUR RIGHT TO
BLOCK THE DISCLOSURE OF YOUR INFORMATION – INSTRUCTIONS AND EFFECT:
You have the right
to ask us not to share between us the information derived from sources
other than the transactions we conduct on your behalf, as mentioned
earlier. This is referred to as an opt out. If you wish to opt out of
disclosures, you may do so by calling:
If you have one or
more joint policies, an opt out instruction given by one participant of
such a policy will affect all of the policies of the person who opts out
and all information from those policies about others who participate in
those policies. An opt out instruction will apply to all of us. This
means that an opt out will prevent your credit union or credit union
CUSO from sharing the non-transaction information with Collaborative
Insurance Services and Collaborative Insurance Services from sharing the
same information with your credit union or credit union CUSO. An opt
out will remain in effect until you change it, or the law changes and we
give you further notice of that change.
Collaborative Insurance Services provides insurance services through TCU